Sustainability Policy

1. Commitment to Sustainability

The store management is committed to promoting sustainable development through responsible environmental, social, and economic practices.

We recognize the importance of reducing the environmental impact of our operations and contributing to a more conscious and sustainable consumption model, in compliance with current Italian regulations.

2. Materials and Product Selection

When selecting furniture products, particular attention is paid to the quality, durability, and safety of the materials used.

We favor the use of durable materials and solutions designed to ensure a long product life, helping to reduce waste and limit frequent item replacement.

Whenever possible, we partner with suppliers who adopt responsible production processes and comply with applicable environmental standards.

3. Packaging and Logistics

We are committed to optimizing packaging to reduce material consumption and waste.
Packaging is designed to adequately protect products during transport, reducing the risk of damage and resulting unnecessary returns.

Efficient logistics management contributes to reducing emissions associated with transportation.

4. Social Responsibility and Working Conditions

We promote ethical and responsible practices throughout the supply chain.
We collaborate with partners who comply with labor, safety, and fundamental human rights regulations, in accordance with applicable legislation.

We do not tolerate exploitative practices or working conditions that do not comply with legal standards.

5. Returns Management and Waste Reduction

In the event of a return, the customer may exercise their right within 15 days of receiving the order.

The return label is included in the package upon delivery (the customer receives the return shipping label directly in the package).

Once the returned product is received and verified, the refund is processed within 2–3 business days.

Through careful verification of returned products, we promote, where possible, the reintroduction of eligible items into the sales cycle, contributing to the reduction of waste.

Customers may request order cancellation within 24 hours of purchase, provided the order has not yet been shipped.

6. Continuous Improvement

The sustainability policy is periodically reviewed to identify new opportunities for improvement and adaptation to regulatory and technological developments.

We are committed to promoting transparency and responsibility in our operations, encouraging sustainability-oriented behavior both internally and with our business partners.

7. Contact Us

For any information regarding this Sustainable Development Policy, please contact us at:

E-mail:info@sanminiatoaltedesco.com

Tel:+39 328 886 5259

Address:Piazza del Popolo 29, 56028 San Miniato (PI), Italy

Service Hours:Monday to Friday, 9:00 AM to 6:00 PM (Central European Time, CET)